Privacy Policy

1. Introduction

SpotCompare ("we", "our", or "us") is operated by Zettatech. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real-time bullion rate comparison platform and related services (the "Service").

2. Information We Collect

We collect information you provide directly to us:

• Account Information: Phone number and name when you create an account.
• Subscription Data: Payment information processed securely through Razorpay. We do not store your card details.
• Usage Data: Watchlist configurations, preferences, and interaction patterns to improve the Service.
• Device Information: Browser type, device type, and IP address for security and analytics.
• Communications: Messages you send us through the contact form or email.

3. How We Use Your Information

• Provide, maintain, and improve the Service.
• Process subscriptions and payments.
• Send price alerts and notifications you have configured.
• Respond to your inquiries and provide customer support.
• Detect, prevent, and address technical issues and security threats.
• Analyze usage patterns to improve performance and user experience.

4. Data Storage & Security

Your data is stored on secure servers. We use encryption for data in transit and at rest, secure authentication mechanisms, and regular security audits. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

5. Third-Party Services

We use the following third-party services:

• Razorpay: Payment processing. Subject to Razorpay's privacy policy.
• MSG91: OTP delivery for authentication.
• Analytics: We may use analytics services to understand usage patterns.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances: with your consent, to comply with legal obligations, to protect our rights and safety, or with service providers who assist in operating the platform (under strict confidentiality agreements).

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

• Access, update, or delete your personal information.
• Cancel your subscription at any time.
• Request a copy of your data.
• Opt out of non-essential communications.

9. Cookies

We use essential cookies and local storage to maintain your session, remember your preferences, and keep you logged in. We do not use third-party tracking cookies for advertising purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@spotcompare.com.